aspg-21-1085-1791472312 20261008151152 American Scientific Publishing Group admin@americaspg.com American Scientific Publishing Group International Journal of Neutrosophic Science IJNS 2692-6148 2690-6805 2022 18 3 Lina Espinioza Nery Regional Autonomous University of the Andes (UNIANDES), Ambato, Ecuador María de los Angeles Galarza Pazmiño Regional Autonomous University of the Andes (UNIANDES), Ambato, Ecuador Diana Jordan Fiallos Regional Autonomous University of the Andes (UNIANDES), Ambato, Ecuador Said Broumi Laboratory of Information Processing, Faculty of Science Ben M’Sik, University of Hassan II, Casablanca, Morocco The COVID-19 pandemic has affected the presence of students in the classroom, especially in medical schools where the practice is essential to gain skills. Virtual teaching or e-learning has emerged as the answer to that problem in this environment. Despite its many advantages, this process has faced different problems that have been overcome thanks to success factors. Considering the need to search for quality in medical schools in Ecuador, a study was carried out on those applied factors that have contributed to guaranteeing the quality of the teaching-learning process. That is the main objective of this research, supported by the bibliographic search and Plithogeny. It can be concluded that the highest level of impact has been made possible by the combination of the correct use of Information and Communication Technologies with adequate teacher training. 2022 189 198 1085 https://creativecommons.org/licenses/by/4.0/ 10.54216/IJNS.1803016 https://www.americaspg.com/journal/21/article/1085 https://www.americaspg.com/storage/4469.pdf