aspg-25-1251-1791493091 20261008205811 American Scientific Publishing Group admin@americaspg.com American Scientific Publishing Group Journal of Cognitive Human-Computer Interaction JCHCI 2771-1471 2771-1463 2022 4 1 M. Prakash Department of Computer Science and Engineering, Vellore Institute of Technology, Vellore, India M.Sumithra Department of Information Technology, Panimalar Engineering College, Chennai, India B. Buvaneswari Department of Information Technology, Panimalar Engineering College, Chennai, India Applications for chat bots (and voice bots) are being used more frequently in customer care or e-commerce as a direct line of communication between businesses and customers. A software programm known as a "bot" executes automated, repetitive, and pre-defined tasks. For people, it would be nearly impossible to respond to every single client question. The benefit of employing the notion of a bot is that it eliminates the laborious process of manually responding to customer requests. A bot handles everything automatically. Artificial intelligence is a concept that chatbots employ to communicate with people. It has security features like the ability to deactivate accounts that are sending unsolicited messages. We introduce the bot framework in this paper. Bot is a runtime engine that launches the chatbot programme automatically. and controls security. Bot is freely accessible and open source online. 2022 08 14 1251 https://creativecommons.org/licenses/by/4.0/ 10.54216/JCHCI.040101 https://www.americaspg.com/journal/25/article/1251 https://www.americaspg.com/storage/01772671184.pdf