aspg-18-3970-1791423553 20261008013913 American Scientific Publishing Group admin@americaspg.com American Scientific Publishing Group Journal of Intelligent Systems and Internet of Things JISIoT 2769-786X 2690-6791 2026 18 1 Marri Madhavi Research Scholar, GITAM School of Business, GITAM University (Deemed to be University) Hyderabad, Telangana, India Sudha Vemaraju Associate Professor, GITAM School of Business, GITAM University (Deemed to be University) Hyderabad, Telangana, India This study investigates the impact of Digital Transformation (DT), Artificial Intelligence (AI), Internet of Things (IoT), Employee Collaboration (EC), and Communication on Organizational Citizenship Behavior (OCB) across different work models—Hybrid, Remote, and In-Office. A structured questionnaire was developed and administered to employees in the IT industry in Hyderabad to collect data. The major findings indicate that Digital Transformation, AI, IoT, and Employee Collaboration significantly enhance OCB across various work models. Conversely, Communication alone does not significantly affect OCB within different work settings. The integration of advanced digital tools, AI, IoT, and collaborative technologies is crucial for fostering positive employee behaviors, which are less achievable through communication alone. The study underscores the importance of leveraging digital transformation, AI, and IoT to optimize organizational outcomes, particularly when implementing diverse work models. 2026 309 325 3970 https://creativecommons.org/licenses/by/4.0/ 10.54216/JISIoT.180124 https://www.americaspg.com/journal/18/article/3970 https://www.americaspg.com/storage/01753545976.pdf