aspg-1-851-1791417760 20261008000240 American Scientific Publishing Group admin@americaspg.com American Scientific Publishing Group American Journal of Business and Operations Research AJBOR 2770-0216 2692-2967 2021 5 2 Ghoson Taleb College of Business Administration, American University the Emirates, Dubai, UAE Faris Almansour College of Business Administration, American University the Emirates, Dubai, UAE The main purpose of this paper is to evaluate the impact of knowledge management (KM) on organizational performance of Microsoft Corporation. The study will also inform global entrepreneurs regarding the importance and application of KM in workplaces. The study will discuss the modification and technological integration that are required to derive desired outcomes from KM. The research will also evaluate the contribution of KM to career development and opportunities for the employees. Modern organizations need to enhance their products and services continue to be the first choice of customers. The KM has enabled organizations to determine the changing demands and requirements of customers. Therefore, it can be opined that the research aims to analyse the significance of KM in modern organizations, employees, and competitiveness. 2021 61 84 851 https://creativecommons.org/licenses/by/4.0/ 10.54216/AJBOR.050201 https://www.americaspg.com/journal/1/article/851 https://www.americaspg.com/storage/01761855710.pdf