2692-4048ISSN (Online)
2770-0070ISSN (Print)
Volume 21 , Issue 2 , PP: 22-41, 2026 | Cite this article as | XML | Html | PDF | Full Length Article
Yaman Huthaifa Saeed Aldewachi 1 *
Doi: https://doi.org/10.54216/FPA.210202
E-government implementation in developing countries faces obstacles and challenges far beyond being a simple technology., By interviewing citizens through its enhanced PEST (Political, Economic, Social, and Technological) analysis and artificial intelligence algorithms, this study systematically evaluates the experiments of Iraq to accommodate e-government service. 1,081 Iraqi citizens were surveyed using mixed methods to quantify their public acceptance and willingness of e-government services, as well as identifying the obstacles. Our investigation finds that data security (mean = 3.59-3.80), the political situation, economic distress, a lack of enthusiasm for change in society, and shortfalls of technological infrastructure are all serious challenges at present. The research used advanced statistical methods, including correlation analysis (0.634 technology-trust relationship), regression models (R ^ 2 = 0.542), factor analysis (KMO = 0.891), and Multi-Layer Perceptron (MLP) neural network algorithms achieved 89.8% prediction accuracy for e-government acceptance. The AI algorithm supported the conclusions drawn from statistical tests, with Technology Readiness and Security Perception rising up as two most significant predictors (23.4% importance for Technology Readiness and 19.8% importance for Security Perception). The findings also propose a novel methodological framework that integrates traditional statistical analysis with machine learning capabilities, rendering concrete recommendations to developing country policy makers. The study's findings imply that successful e-government implementation requires a holistic approach that factors in political, economic, social and technological aspects together. The composite PEST index score of 0.826 smells widespread resistance on the ground, although AI predictive model greatly facilitates forecasting for future e-government initiatives.
E-government , Developing countries , PEST analysis , Iraq , Implementation barriers , Citizens' perceptions , Statistical modeling
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